IT services
Everyday IT support, sensible security controls and cloud planning for UAE offices that do not have an in house IT team, with the scope written down and no inflated promises.
Most small businesses in Dubai run on a handful of systems: a Microsoft 365 or Google Workspace tenant, a domain and its email, a few laptops and phones, and a growing pile of files in the cloud. Nobody is formally in charge of them, until a staff member leaves with the only admin password or an invoice email turns out to be fake. Our IT services cover that practical layer for companies across Dubai and the UAE that are too small for a full time IT team but too dependent on technology to leave it to chance.
We keep the offer deliberately honest. You get named tasks, a written scope and plain explanations. You do not get inflated claims about monitoring centres or certifications we do not hold.
Services in this group
Three services that are often bought together, but each stands on its own.
Microsoft 365 and Google Workspace administration, staff starters and leavers, devices, email and backup checks for UAE businesses without their own IT department.
ExploreMultifactor authentication, patching, backups, phishing awareness and email authentication, set up and checked for UAE small and medium businesses, with no inflated claims.
ExploreHonest advice on Microsoft 365, Google Workspace, AWS and Azure for UAE companies: where your data can be stored, how to move without losing email or files, and how to plan for a region outage.
ExploreWho it suits
If one of these sounds familiar, the IT group is the right place to start.
The Microsoft 365 or Google Workspace admin was set up by a former employee or a freelancer, licences are assigned to people who left, and nobody is sure who can reset what.
A mailbox was compromised, a supplier’s bank details were “updated” by email, or a laptop went missing. Nothing catastrophic happened, but it made the risk real.
A larger client, bank or parent company asks where your data is stored, whether staff use multifactor authentication and how you would handle personal data. You need honest answers and a plan.
Scope
Being clear about limits is part of doing IT services properly for Dubai clients; this table is the short version, and every proposal spells out the detail.
| We do | We do not offer |
|---|---|
| Microsoft 365 and Google Workspace administration, users, licences and email | Monitoring around the clock or contractual response times |
| Staff onboarding and offboarding, device setup and update checks | A security operations centre or managed detection service |
| Multifactor authentication, backup checks, phishing awareness sessions and email authentication records | Accredited penetration testing or formal security certification of your business |
| Cloud migration planning and hosting guidance for Microsoft, Google, AWS and Azure | Partner tier status with any cloud vendor, or legal advice on data protection |
Why the basics matter
Much of the risk small offices in Dubai face when buying IT services is not sophisticated. Microsoft’s own documentation says that, based on its experience, more than 99.9% of common identity related attacks are stopped by using multifactor authentication and blocking legacy authentication. Microsoft’s lifecycle page also shows Windows 10 Home and Pro reached end of support on 14 October 2025, which leaves any office PC still on it without routine security updates unless other arrangements are in place.
Data questions are becoming local too. The UAE’s Personal Data Protection Law, Federal Decree Law No. 45 of 2021, came into force on 2 January 2022, and Microsoft lists the United Arab Emirates as a Local Region Geography for Microsoft 365 data. These details shape the advice on each service page.
How we work
IT work follows the process we use across Codeeo, with extra care around access and handover.
A short call about your team size, systems and the problem you want solved.
A fixed price, written scope, including what is out of scope.
We make the agreed changes using admin access you grant and can revoke.
You check the result with us, including any changes staff will notice.
Admin credentials stay with you, and every change is documented.
Optional periodic reviews as your team and tools change.
The same domain carries your website, your email and your marketing, so problems in one often show up in another. A missing DMARC record can hurt email marketing deliverability, and an unpatched content management system is as much a security issue as an unpatched laptop, which is why website maintenance sits close to this group. If you are planning a new site or app on cloud hosting, our website development team works with the same principles.
From the blog
Straight answers
Many of the businesses we build websites and campaigns for also need help with the accounts, email and devices behind them. The IT group covers that practical layer, and we are clear about the specialist work we do not take on.
No. We do not sell monitoring around the clock or contractual response times. The hours we cover and how requests reach us are written into your proposal, so you know exactly what to expect.
Yes. Some clients keep a hardware or network supplier and ask us to handle Microsoft 365, Google Workspace or security basics. We agree who owns which task at the start.
As a fixed written quote, scoped to your brief, either for a one off project such as a migration or as a monthly arrangement. The proposal arrives within 45 minutes during business hours.
Sources
Fixed price, in writing
Got it. Your quote is being written now.
In business hours you will have it within 45 minutes. Check your inbox for the confirmation.
