Contrast and readable text
Colour contrast that meets AA thresholds, resizable text that does not break the layout, and body copy set at a size that does not need zooming to read comfortably.
Web Design by Industry
Government website design in Dubai built for accessibility first
A government or semi government website in Dubai has to work for every resident, including someone using a screen reader or an older device, and hold up to a stricter accessibility and content standard than a typical business site. We build with that standard as the starting point, not an afterthought.
- 4.7 Google rating
- 200+ clients
- In Dubai since 2018
45 minutesto a fixed written quote
A government or public sector website in Dubai carries a different kind of pressure to a business site. Visitors range from a fluent English speaker on the latest phone to an elderly resident using a screen reader on an older browser, and both need to reach the same service page without friction. Government website design in Dubai has to treat accessibility, clarity and bilingual content as requirements from the first wireframe, not improvements added after launch.
This page sits under our wider web design by industry work. For the build itself see website development, and for structured content and navigation see UI and UX design.
Accessibility
Government website design to a WCAG 2.1 AA standard
The UAE Design System’s own accessibility guideline for federal government websites instructs entities to meet WCAG 2.1 at the AA level, and public sector sites in Dubai are increasingly held to the same bar.
Keyboard and screen reader support
Every interactive element reachable and usable without a mouse, with labels and heading structure that make sense when read aloud rather than only when seen.
Works on an older device
Pages that stay usable on a slower connection or an older phone, since a public service site cannot assume everyone has the newest hardware.
Bilingual content
Government website design for Arabic and English together
Government website design in Dubai for a bilingual audience means neither language is treated as the master copy with the other bolted on. Arabic content needs its own right to left layout, its own navigation labels written naturally rather than translated word for word, and its own review by someone fluent in Arabic before publishing.
This matters more on a government site than almost anywhere else, since a resident applying for a permit or a service needs to trust that the Arabic page says exactly what the English page says, with no gap in meaning between the two.
Bilingual build checklist
- Separate URLs for Arabic and English with correct hreflang
- Right to left layout set at the markup level
- Navigation and form labels reviewed in Arabic, not translated literally
- A language switcher that lands on the same page
- Dates and numbers formatted correctly per language
Services and forms
Service pages in government website design
A public sector website in Dubai is judged on whether a resident can find the right service and complete it, not on how the homepage looks. Government website design works best when each service, whether a permit, a licence renewal or an enquiry, has its own page explaining who it is for, what is needed, and what happens after submission.
Forms need the same care. Clear steps, plain error messages, and validation that catches a mistake before submission rather than after, reduce the number of residents who give up partway through or call a helpline that a clearer form could have avoided.
What a good service page includes
- Who the service is for, in plain language
- Documents or information needed before starting
- What happens after the form is submitted
- A way to check progress or ask a question
- A contact route for something the page does not cover
Multiple departments
Government website design across several departments
Larger public sector organisations often have several teams publishing to the same site, which can drift into inconsistent tone and structure without a shared system.
Shared content components
Reusable page sections and templates so a new service page follows the same pattern as an existing one, whichever department writes it.
Editorial roles
Department editors publish to their own section, with a smaller review group able to check anything before it goes live under the organisation’s name.
Trust and tone
Writing that a resident can rely on
A government website’s writing carries more weight than most, since residents assume it is accurate and current in a way they might not assume of a business site.
| Do | Avoid |
|---|---|
| Plain language, short sentences, active voice | Legal or internal jargon copied straight from a policy document |
| A visible date showing when a page was last checked | Outdated fees, deadlines or contact details left unchecked |
| One clear next step per page | Several competing calls to action on the same page |
Content should be reviewed on a set schedule by the department that owns it, since a wrong deadline on a government page carries more consequence than the same mistake on a shop website. Getting this tone right is as much a part of government website design in Dubai as the accessibility and layout work that comes before it.
Getting started
What we need for government website design
A clear brief on the points below lets government website design in Dubai move quickly once content ownership across departments is settled.
Service and content list
Every service or content section the site needs to cover, with the department or team that owns each one.
Existing style and accessibility requirements
Any internal brand or accessibility guidelines already in place, so we build within them rather than creating a conflicting standard.
Arabic content plan
Whether Arabic content already exists to translate and review, or needs writing from scratch alongside the English version.
Form and integration needs
Which services need a form, and whether any of them need to connect to an internal system we should scope separately.
Related industries
Related government and institutional websites
See our pages for education website design, healthcare website design, and security company website design.
Straight answers
Frequently asked questions
Do you build websites for government entities directly?
We work with semi government bodies, authorities and organisations that need a public facing website built to a government grade standard, alongside private businesses. Formal federal government procurement usually runs through its own vendor process, which we are open about before any conversation goes further.
What accessibility standard do you build to?
WCAG 2.1 at the AA level, the same benchmark the UAE's own design system references for federal government websites. That covers things like colour contrast, keyboard navigation, readable focus states and proper labelling for screen readers.
Can the site handle service forms and applications?
Yes, structured forms with clear steps and validation work well for permit applications, enquiries or service requests. Where a form has to connect to an internal system, we scope that integration separately once we understand what the system can accept.
Is Arabic the primary language or a translation?
For most public sector sites in Dubai, Arabic and English are treated as equal, not as a primary language with a translated afterthought. We build the site so either language can be the entry point, with content genuinely written or reviewed in Arabic, not machine translated.
How do you handle frequent content updates from different departments?
Through user roles and an editorial workflow so different teams can publish to their own section without needing a developer, while a smaller group reviews anything going out under the organisation's name.
Sources
- UAE Design System: Accessibility guideline accessed 17 September 2026
Fixed price, in writing
Send your brief. Get a scope and a price within 45 minutes.
- One fixed number, agreed in writing before work starts
- No obligation, and no pressure to sign
- English and Arabic work, with proper right to left layout
- One team for design, marketing, web, media and copy
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